Tuesday, February 22, 2011

House Doctors Professional Handyman Recognizes 2010 Awards Winners

Although most Americans aren’t buying new houses these days, they’re working harder than ever to preserve the homes they live in. They are looking for smaller, more cost-efficient home improvements to tide them over until the housing market recovers. As a result, homeowners need quality handymen to do these jobs right. House Doctors Professional Handyman Services, a national franchise with over 12 years of experience and 90-plus units across the country, is pleased to recognize the winners of the 2010 House Doctors Awards.


Rookie of the Year

Jim & Melanie Cox - Columbus, OH

Commitment to Excellence
Doug Coyle - Andover, MA

Top Sales
Rich Gapin - Mount Laurel, NJ
Dan Landon - Cincinnati, OH
Steven Cranford - Greensboro, NC
Jim & Melanie Cox - Columbus, OH
Ron Galipeau - Downington, PA
Erik & Christina Reichelt - Dover, DE
Hugh Sutherland - Alexandria, VA
Doug Coyle - Andover, MA
Todd Hall - Warren, OH
Joe & Pam Palko - Pottsville, PA

Customer Retention Award
Erik & Christina Reichelt - Dover, DE

Customer Service Award
Steve Boriss - St. Louis, MO

Franchise of the Year
Joe & Pam Palko - Pottsville, PA

Tuesday, February 15, 2011

House Doctors Goes to Clearwater Beach

Annual Convention Hosts Top Franchisees; Introduces New Strategies and Tactics

By Greg Haskett, VP of Shared Services

Every year, our House Doctors franchisees get together to celebrate another great year of business and discuss hot topics and what's new for the year ahead. This year we met in Clearwater Beach, FL. Themed Chart Your Course, we had several sessions, large and small, where franchisees gathered together to discuss all aspects of their businesses. As an industry leader in the home improvement segment, this convention in particular was special as we introduced several new items that our franchisees can use moving forward, including:

1. A new and improved online software that will put us ahead of the competition. Cloud computing is the way of the future and our franchise owners can now respond quicker than their competition with better data.

2. New financial benchmarks and tools specifically designed to maximize the profit of each franchise owner which gives them a unique tool to hit their personal income goals.

3. A strategic rollout of social media efforts that will broaden the reach of the House Doctors brand and meet our current & future customers where they are.

4. Lastly, and the best part of any gathering like this, is when the attendees can spend time together. We included extended breaks, franchisee-only meetings, and very successful role-playing sessions where franchise owners from across North America interacted with each and discussed their shared interests in building the House Doctors name.

Overall this year's convention was the best one yet. We received some very positive feedback from our franchisees.
  • "As a new franchisee, I was very impressed that House Doctors is spending incredible amounts of effort to see us succeed on the bottom-line profits. The tools they are developing, such as ServiceCeo, are going to increase our efficiency, provide better monitoring of our business practices and trends, and improve our quality of life." Jim Kraeling, Savannah, GA
  • "I thought it was a great convention. Learned lots by talking to other franchisees, both old and new." Steve Boriss, Chesterfield, MO
  • "I thought Jim's presentations were spot on! I especially like when he laid down the 'model' speech, informing us how we should conform to the proven procedures. Heck, I'm new, I'm going to try it that way, for sure." Dave Mauldin, Austin, TX
  • "What a great convention! The HD staff did a great job mixing some fun with the work. I always come away recognizing some areas that I need to focus on and make changes in to the way I do business." Steve Cranford, High Point, NC

Tuesday, January 25, 2011

Top 100 Remodeling Markets for 2011 Provided by Remodeling Magazine

Though the economy has been tough on the real estate market, House Doctors is poised for growth in 2011 by continuing to provide customers with great service and a professional finished product in a timely manner. In addition, while the real estate market may still be far from recovery, the remodeling industry is expecting to see an upswing this year and House Doctors has remained the market leader in the professional handyman segment and expect to see an increase in business this year.

In the article, Remodeling Magazine breaks down the top 100 remodeling markets. A portion of the article is included below and it can be read in its entirety by clicking here.


Top 100 Markets

Our first annual forecast of the 100 hottest remodeling markets
By:Sal Alfano

While new-home construction is still in the doldrums, there is evidence that remodeling has hit bottom and is poised for an upswing in the coming year. But remodeling activity is mainly a local phenomenon, and although the overall remodeling market responds to global and national economic trends, some markets are likely to rebound faster than others. The question is, which ones? Our Top 100 Markets list provides the first real answer.

The Top 100 Markets list is based on the Residential Remodeling Index (RRI), a unique new metric designed to provide insights into and forecasts of remodeling activity by market. (The RRI was created by Hanley Wood Market Intelligence, a division of the company that publishes this magazine.)

Issued quarterly and seasonally adjusted, the RRI “Composite Index” measures the overall level of remodeling activity nationally and in 366 metropolitan statistical areas (MSAs). The index essentially benchmarks the current level of remodeling activity, both nationally and in a given market, against activity in 2007, the baseline year. A number above 100 indicates a level of remodeling activity higher than the level of activity in first-quarter 2007, which was the peak of remodeling activity nationally in the prior decade.

(Read More)

Thursday, December 23, 2010

New Year’s Resolution Ideas for your Home

As we list out our own personal New Year’s resolutions, there may be some other areas that are in dire need for some attention in 2011 too. Like your home. Whether you haven’t had the time or the energy, 2011 is a great year to get some of those home projects in motion. House Doctors Professional Handyman Service business owner Harry Rimmer offers some expert tips on simple projects to make your home a priority this year.

New Year’s Resolution Ideas for your Home
By Steve Coomes

"He who owns a home deserves it!"
Author unknown

While most homeowners regard their domiciles with pride and joy, there is wisdom to be inferred from the wizened wisecrack above: homeownership implies regular work.

Be it patching cracked plaster, attacking a weedy lawn or something major, such as replacing the HVAC system, the need to invest in a home—be it with money or mere sweat—never ceases.

But experts insist that homeowners who stay ahead of the game with regular preventative maintenance not only work less on their properties, but can avoid costly expenses that zap the already burdened budgets of many.

"There's a lot of truth to the old saying that a stitch in time saves nine," said Harry Rimmer, a Wayne, Pa., franchisee of House Doctors, a 90-unit professional handyman service. In other words, "there are so many minor things a homeowner can do on his own to keep him from facing major repairs."

But while Rimmer believes many homeowners are capable of performing small maintenance tasks, many become overwhelmed by what appears to be a lengthy and almost insurmountable to-do list. His advice: Start somewhere and scratch items off the list.

Ed Miehlke, a franchisee of 175-unit HomeTeam Inspection Service, agreed and advises homeowners to triage that task list according to the season.

"Right now we're in the fall, so you need to be sure your gutters are really clean," Miehlke began. "That ensures you don't have water backing up and ice forming inside them when winter comes."

Planning on selling your home? As an inspector, Miehlke said neglected basic home maintenance leads to sellers having to spend major dollars fixing in order to make their properties sellable. On the other hand, performing these duties regularly and keeping a journal of when you did the work can assist in the speedy sale of any property.

Miehlke and Rimmer teamed up on a "12 Months of Maintenance" checklist homeowners can address seasonally and a little at a time. Several of the items can be addressed outside of months they suggested, but both stressed each point should be addressed well ahead of the applicable season.

January: Clean and/or replace clothes dryer vents. Not only will it reduce fire hazards, it will boost the performance of your dryer which saves money on energy use. Remove all holiday lights and decorations, both because your neighbors want you to, it makes the yard safer for playing in the snow.

Beauty tip: Frame and hang some of those photos you shot last year.

February: Inspect the outside of your house prior to a snowfall. Why? "Because you'd be surprised at what can get caught in a snow blower and damage it," said Rimmer. Once you retreat from the cold, it's a good time to inspect drywall for cracks that need patching. The arid air from your furnace will help the mud dry quicker and allow for painting sooner.

Beauty tip: Since the weather outside is frightful, choose just one room to paint so you don't become overwhelmed by the thought of it.

March: Check to be sure your sump pump is working properly before spring rains arrive. If you live in a storm-prone area, experts recommend a battery backup system to cover you if you lose power. Now is also the time to apply lawn fertilizer to get a jump on weed control.

Beauty tip: Spruce up your landscaping. Wet soil makes for easy planting of bushes, shrubs and trees.
April: Now that the rainy season has arrived, check downspouts around the outside the house to be sure water is flowing freely and away from the foundation. Water gathering at edges of the house can damage the foundation.

Beauty tip: Check for winter-damaged surfaces, such as shutters, gutters and landscape lighting. Some touch ups here and there will invigorate the exterior look again.

May: Service air conditioning compressor and blower unit when temperatures are at least 70 F to ensure normal Freon performance. Schedule biannual visits with HVAC provider "so they call you, and you don't have to remember to call them," Miehlke said.

Beauty tip: Mild weather is perfect for more significant jobs such as laying a brick paver path or building a gazebo. It's also a good time to plant perennials.

June: Now that somewhat drier weather is here, it's a good time to clean and seal your wooden deck. Our experts recommended pressure washing the entire surface, allowing it to dry for two days and then coating it with a high quality water-resistant stain or seal. Well kept decks add tremendous value to homes, but poorly maintained ones can wipe out that same value.

Beauty tip: Make your home inviting to guests by considering new deck furniture or chairs for your porch.

July: In the heat of the summer, it might be wise to find inside chores such as simple appliance maintenance. Dusting the refrigerator condenser and cleansing its fan of debris increases its efficiency and lowers energy consumption. Same for washing or replacing the filters in your range hood. If you have a down-draft exhaust system, request a professional service visit to check the vent pipe.

Beauty tip: Sometimes deconstruction, such as removing an old swing set, will serve as a facelift for the property. If you have fences, it's a great time to paint them.

August: Traditionally this is the hottest and driest month of the summer, which means it's a good time to seal asphalt driveways. Sealing reduces the chance of water seepage into cracks, which can feed roots under the drive and, just as damaging, allow ice to form and expand.

Beauty tip: Your lawn is growing again, which means it's a great time to aerate and fertilize. You'll love the boost of green the lawn will get.

September: Take a good look at your roof to ensure all shingles or tiles are in place. According to Rimmer, a small number of loose shingles can be repaired easily by a pro, but if left unfixed, the result could be water damage and further loss of shingles. The milder weather provides a good chance to restore door gaskets to before the cold sets in—and don't forget the bottom of the garage door! And speaking of those, take the time to grease its bearings and adjust chains that do loosen over time.

Beauty tip: Plant fall flowers, such as mums, to brighten your landscaping.

October: Have your furnace and humidifier serviced by a professional to ensure optimal combustion and air flow. Ask the service tech if it might be time to get your vents cleaned as well. Now that the air in the attic is cooler, visit the space to see if it could use some more insulation. Examine your windows closely to see if they need recaulking.

Beauty tip: Now that the sun is setting earlier, consider landscape lighting to add a dramatic appearance to your home.

November: Remove all leaves from lawn to reduce grass kill, and to avoid ice buildup, remove all hoses from outside faucets and shut off their valves inside. Rimmer said frost-free "bibs" placed on outside faucets can help as well, but that hose removal and water shut-off are best.

December: Guests are coming for the holidays, so make sure your toilets, showers and sinks and garbage disposals are all functioning properly. Clean lime from clogged shower heads, and replace toilet flappers if leaking.

Beauty tip: Take the plunge and join your neighborhood decorating contest. But no need to be this year's Clark Griswald. Sometimes less is more when lights are smartly strung to accent the house's features rather than wash them out.

Tuesday, December 14, 2010

House Doctors listed by Business News Daily as 1 of 8 Low-Cost Franchise Opportunities for 2011

The New Year is the time for a fresh look on life and many people take it as a time to reevaluate their career paths since it’s such a huge component to anyone’s life. BusinessNewsDaily just published an article about 8 Low-Cost Franchise Opportunities for 2011 and House Doctors was featured for their low initial investments and being home-based franchises. Check out a portion of the story below or read the full article here:

8 Low-Cost Franchise Opportunities for 2011

If you’re thinking 2011 is the year you’re going to start your own business, you might consider the thousands of franchise opportunities available. The International Franchise Association (IFA) web site is a good place to start pursuing your franchise ownership dream.

The organization relaunched its web site yesterday, adding functionality that makes it easier to access information about its 1,100 franchise members. (Read More)

Friday, December 10, 2010

House Doctors Featured in Washington Business Journal

The Washington Business Journal just published an article about franchisee Hugh Sutherland of House Doctors in Alexandria, VA. The article discusses why Hugh decided to start his own professional handyman service, House Doctors, which was a result of a lack of professionalism of handyman services in his market. Now, Hugh’s business has grown substantially since he started, expecting about a 25% sales increasing this year, where he has successfully created and provided a professional handyman service in his region. Check out the full article here.

House Doctors of Northern Virginia takes regular pulse of the region’s home improvement sector
by Tierney Plumb

Hugh Sutherland went from horror story to problem solver with his home repair and improvement business, which expects a 25 percent jump in revenue this year. The key, he says, is being extra choosy when it comes to hiring.

Hugh Sutherland used to hire handymen to work on his rental properties in Alexandria, Charlottesville, Va., and the Outer Banks, N.C.

One handyman he hired to pour a concrete slab showed up a week and a half late. Others were completely unresponsive. “They were terrible. They wouldn’t show up on time or return phone calls,” he says. “It was a bunch of ‘Chuck in a truck’ guys. I just sort of tolerated it and put up with it.”

Until, that is, he opened up his own home repair franchise. Fed up with the poor service, Sutherland, president and founder of ...

(Read More)

Monday, December 6, 2010

House Doctors Franchisee Used as an Expert Source in Green Bay Press Gazette

Mike Harrison’s House Doctors location in Green Bay was recently featured in the Green Bay Press Gazette in an article about childproofing for the holidays in which Mike was used as an expert source. Below is a portion of the article and it can be read in its entirety by clicking here.

Kid friendly: Get ready to host families during the holidays by childproofing your house
By Sarah Ludeman

Christmas Chaos
To ensure your house is toddler-friendly this Christmas, Collier recommends keeping poisonous plants such as mistletoe and poinsettias out of children's reach and blocking off the Christmas tree.

"Children are fixated by the bright bulbs and glass ornaments, so the tree itself is always a problem," Collier said. "The best thing to do is make sure the child does not have access to the tree. I usually recommend blocking the room off or putting up some sort of gate."

Another area of concern during the Christmas season is the fireplace.

"If you use a fireplace, you have to have something around it to keep the kids away," said Mike Harrison, owner of House Doctors. "Otherwise they could fall into it, burn a hand or a number of other things. Putting a gate around the fireplace is a good way to avoid this."

Electrical Outlets
When it comes to electrical outlets, Harrison recommends purchasing outlet caps and cord covers.

"There are a number of plastic outlet covers and electrical cord covers to choose from," Harrison said. "If you're having people with children over for the holidays, this is a simple and inexpensive step you can take to help protect kids from receiving unwanted shocks or worse."

(Read More)
 
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