House Doctors Brand Manager Wins National Creative Award for Talents

Just this month we have the pleasure of celebrating not only our growth (signing three new franchisees within two weeks), but we also get to celebrate the accomplishments of our Brand Manager, Michelle Southworth.

Michelle has just won a national award for her creative talents in a competition to seek out the next design for Marshall’s 2010 football t-shirt. That’s not the only place that Michelle’s graphic design talents are utilized. Michelle is the creative brains behind all marketing and advertising collateral for House Doctors.

In a Q&A with Michelle she gives an inside glimpse into the insights behind the creative.

When did you start with House Doctors?

I started in July 2007.

What is the strategy behind House Doctors creative?

The strategy behind all of our creative is to appeal to our target audience. All of the House Doctors creative is very much focused toward the woman of the household. We like to use imagery that is appealing to women, and also portrays a feeling of trust. People are ultimately calling House Doctors and inviting them into their homes; this in itself requires a certain amount of trust. We want someone to be able to look at a House Doctors advertisement or website and feel comfortable with our brand and service before they even pick up the phone to call.

Have you ever given the House Doctors brand a creative refresh? If so, when and why?

When I started with House Doctors, we were in the process of launching a new logo. During this transition, my main responsibility was to re-create all of the marketing collateral with the new logo, and create a new brand image. In the past 3 years, that image has evolved, and will continue to evolve in efforts to keep our brand image relevant and appealing to our target audience.

What messages do you want to convey in the creative?

The most important message that we want to convey in our marketing pieces for House Doctors is creating a professional brand image that our customers will trust. In the professional handyman industry, there are a lot of people who will operate the business on their own who are not certified and do not provide professional service. Our franchisees for House Doctors provide licensed and insured employees. Creating a professional image really helps set us apart from our competition who cannot provide the same quality service as we can.